Heart2heart homecare

Our Journey

Heart2Heart Homecare is a family business, a father and daughter team, managed by Harriet Parkin and supported by an amazing team of dedicated staff.

Since joining the care industry in 2007, Harriet Parkin developed a passion for providing excellent levels of care and knew that this was the field she would strive to progress within. 11 years on, managing at various levels throughout her career, she has come to this extremely proud moment of being in a position to provide her own care, within her own company Heart2Heart Homecare Services Ltd, to make a difference to individuals in her local community who need that extra bit of help to live their best quality of life.

Our Cornerstones of Commitment

Consistency

It is imperative that we consistently exceed the high standards that are put in place by the Care Quality Commission (CQC).

Client Satisfaction

Paying the utmost attention to every client every step of their care journey; from the initial assessment to building a relationship.

Communication

Communication is key, ensuring the delivery of a service where every client and every member of staff is able to express any worries they may have.
”From working on every level, in various settings within the care industry, I have had a wonderful insight into lots of different aspects of home care. Whether it being hands-on care, management skills or customer service as a whole, I believe I have dissected each enough and know I can provide an improved service within my own company. I have the passion to excel and to train alongside my team to ensure we are the best practice and the best knowledge within our arena.”

Harriet Parkin, Registered Manager & Founder

Management

Harriet Parkin

Harriet Parkin

Registered Manager

Harriet is managing the day to day running of her care service but insists on conducting all initial assessments herself, so first-time callers can lean on her wealth of experience of in the care arena, ask questions and get to know the face behind the name Heart2Heart Homecare.

Roger Parkin

Roger Parkin

Director

Realising the passion and drive his daughter gave to her career in care over the years, Roger is now donating his time and expertise in all matters of compliance. He coined the name Heart2Heart Homecare, insisting it’s the perfect name for what Harriet and the service stand for.

Gemma Witt

Gemma Witt

Care Coordinator

8 years of experience within the care industry, a passion for compliance and quality side of the service, Gemma has spent a lot of her career as a field care supervisor. Joining us as Care Coordination Manager she ensures quality of care at all times.

Harriet Parkin

Registered Manager

 

Harriet is managing the day to day running of her care service but insists on conducting all initial assessments herself, so first-time callers can lean on her wealth of experience in the care arena, ask questions and get to know the person behind the name Heart2Heart Homecare.

Roger Parkin

Director

 

Realising the passion and drive his daughter gave to her career in care over the years, Roger is now donating his time and expertise in all matters of compliance. He coined the name Heart2Heart Homecare, insisting it’s the perfect name for what Harriet and the service stand for.

Gemma Witt

Care Coordinator

 

8 years of experience within the care industry, a passion for compliance and quality side of the service, Gemma has spent a lot of her career as a field care supervisor. Joining us as Care Coordination Manager she ensures quality of care at all times.  

Heart2Heart Homecare Services Ltd is registered and regulated by the Care Quality Commission (CQC), Provider ID 1-6197542138

Heart2Heart Homecare Services Ltd is registered in England & Wales. Company Number: 11632625. Registered Address: 20-22, Wenlock Road, London, England, N1 7GU